OUR TRAVEL ADVISORY POLICY
Kanda Pool Villas understands that from time-to-time your booking may be affected by weather or natural disasters that are not planned. In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. If a Travel Advisory exists, we will display details about the advisory, how your booking may be affected and the process for how to proceed with as little stress and inconvenience as possible.
Focus on Flexibility. Book with Confidence.
We want you to book with confidence by providing flexible booking options. All bookings can be changed without charge and most rates are able to be canceled without penalty*. To change or cancel a reservation, contact our Reservations team.
*Some exclusions to the cancellation penalty may apply. Please refer to the rate details for applicable terms and exceptions when booking or changing reservations. And refer to the below for Booking Terms and Conditions based on various seasons.
Low Season:
Apr 16 - Jul 7, 2023
Aug 21 - Oct 31, 2023
Cancellation made 7 days or less prior to arrival will be charged 1 night room rate.
No show or early departure will be charged full booking value.
High Season:
Jan 9 - Apr 15, 2023
Jul 8 - Aug 20, 2023
Cancellation made 21 days or less prior to arrival will be charged 50% of full booking value.
No show or early departure will be charged full booking value.
Shoulder Season:
Nov 1 - Dec 20, 2023
Cancellation made 14 days or less prior to arrival will be charged 50% of full booking value.
No show or early departure will be charged full booking value.
Peak Season:
Dec 21, 2023 - Jan 8, 2024
Cancellation made 30 days or less prior to arrival will be charged 50% of full booking value.
No show or early departure will be charged full booking value.